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18 General Warranty Conditions
Warranty conditions
The following conditions describe the conditions and scope of our warranty
and do not affect the warranty rights of the end user.
This device is guaranteed under the following conditions:
As the buyer of an Exquisit device, you possess a manufacturer's warranty
(2 years from date of purchase).
During this warranty period, you have the option to make your claims
directly in the manufacturer's service platform at www.ggv-service.de.
Upon conclusion of an additional warranty between you and your dealer,
all claims are excluded after the expiry of the 24-month manufacturer's
warranty. In this case, contact your dealer directly.
Period of indemnification
The warranty shall run for 24 months starting from the purchase date
(proof of purchase must be submitted). During the first 6 months defects
in the appliance will be eliminated free of charge, provided that the
appliance is accessible for repairs without any particular effort. In the
further 18 months the buyer undertakes to prove that the defect already
existed at the time of delivery of the appliance.
In the case of commercial use (e.g. in hotels or cafeterias), or in the
event of community use by several households, the warranty amounts to
12 months starting from the date of purchase (proof of purchase must be
submitted). During the first 6 months defects in the appliance will be
eliminated free of charge, provided that the appliance is accessible for
repairs without any particular effort. In the further 6 months the buyer
undertakes to prove that the defect already existed at the time of delivery
of the appliance.
If a claim is made on the warranty, the warranty shall not be extended
either for the appliance or for the newly incorporated parts.
Scope of the Defect Removal
Within the periods mentioned we will eliminate all defects from the
appliance, which are to be demonstrably attributed to unsatisfactory
execution or material defects. Replaced parts are transferred to our
ownership.
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