Zens Wireless Charging
Important safety notices
• Keep the product away from water.
• Do not place or store the product near water or any other liquid.
• After cleaning, make sure the product is completely dry before you connect it to an electrical socket
Warning notifications
• Check if the voltage indicated on the power adaptor or power plug corresponds to the local voltage before
you connect the adapter to a power outlet.
• Never use the charger, power adapter, power plug or USB cable if any of them is damaged in any way.
• Only use the official power adapter, power plug or USB cable (supplied together with the charger). When
an unofficial power adapter is used or an incorrect voltage us used for the charger, the light with blink
rapidly and no charging will occur.
• Do not place any metallic labels or any objects onto the charger.
• Do not use the charger outdoors or near heated surfaces.
• If you have a pacemaker or other implanted device, consult your doctor or the manufacturer of the
implanted device before using the charger.
• Do not use with an extension cord or overload electrical outlets.
• Supervision is needed when used by or near children, disabled persons or those with mental disabilities.
Return policy / Zens warranty
Dear customer,
All Zens products are designed and manufactured to meet the highest standards and deliver high-quality
performance. In case you encounter any difficulties when using your product, we recommend that you first
consult the user manual or the information in the support section of www.makezens.com.
In the unlikely event of failure during the warranty period Zens will arrange for your product to be serviced.
Warranty terms
The warranty begins on the date of purchase and expires after 24 months. If any defect due to faulty materials
and/or workmanship occurs within the warranty period, Zens will make arrangements for service. Where a
repair is not possible or is deemed uneconomical Zens may agree to replace the product. Replacement will be
offered at Zens discretion and the warranty will continue from the date of original purchase. The Zens warranty
applies provided the product has been handled properly for its intended use and in accordance with the
operating instructions.
The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or
loss of business. The Zens warranty does not apply if:
• The purchase documents have been altered in any way or made illegible.
• The model- and/or serial number on the product has been altered, removed or made illegible.
• Repairs or product modifications and alterations have been carried out by unauthorized service
organizations or persons.
• The product is being used for commercial purpose.
• The defect is caused by abuse or misuse of the product or by environmental conditions that are not in
conformance with the recommended operations of the product.
• The unit has been damaged - including but not limited to damage by pets, lightning, abnormal voltage,
water or fire, natural disaster or transport accident.
• The product is defective due to wear of parts, which can be considered as consumable parts by their nature
• The product does not function properly because it was not originally designed, manufactured, approved
and/or authorized for the country where you use the product, which might occur in instances where the
product has been purchased in another country other than that of its intended use.