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Audio
Problem
Possible Cause
Speaker or headphone is
connected to the wrong port.
Speaker or headphone does
No Audio
not work.
The front and back audio
ports do not work.
Driver problems
System
Problem
Possible Cause
Too many programs are
running.
System speed is
too slow
Computer virus attack
Hard disk drive failure
Memory module problems
The system often
hangs or freezes.
There is not enough
air ventilation for your
computer.
Incompatible software are
installed.
ASUS Desktop PC
Action
• Refer to your computer's user manual
for the correct port.
• Disconnect and reconnect the speaker
to your computer.
Try using another speaker or
headphone.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Reinstall the audio driver
Action
Close some of the programs.
• Use an anti-virus software to scan for
viruses and repair your computer.
• Reinstall the operating system.
• Send the damaged hard disk drive to
ASUS Service Center for servicing.
• Replace with a new hard disk drive.
• Replace with compatible memory
modules.
• Remove the extra memory modules
that you have installed, then try again.
• Contact the ASUS Service Center for
assistance.
Move your computer to an area with
better air flow.
Reinstall the OS and reinstall
compatible software.
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