10. ELECTRIC CONTROL PROBLEM SOLVER
Use Table 1 below for assistance if the stretcher cannot be adjusted correctly using the electric controls. If further
assistance is required, contact Howard Wright Limited or an authorised service dealer.
Problem
All stretcher control buttons do
not work.
One or more stretcher control
functions do not work.
The stretcher does not achieve the
full range of movement.
Adjustment is slow.
Adjustment stops unintentionally.
Table 1. Electric control problem solver
30
Possible cause
The battery charge is low and the
power cord is not plugged into the
mains supply.
Two or more buttons are being
pressed simultaneously.
The duty cycle (mode) has been
exceeded and the control system
has overheated.
The lockout feature is engaged for
all functions.
The system software has
encountered an error and needs to
be reset.
The lock out feature is engaged for
one or more functions.
Overloading (SWL = 250kg
including patient and accessories).
The battery charge is low and the
power cord is not plugged into the
mains supply.
Overloading (SWL = 250kg
including patient and accessories).
The selected function has reached
its limit of adjustment.
The battery charge is low and the
power cord is not plugged into the
mains supply.
M9 Transfer Instructions For Use (M999-190, Version 1, 2022-04)
To Resolve
Plug the power cord into the mains
supply.
Press only one button.
Wait for 10 minutes and try again.
Use the supplied key to unlock
function(s).
Reset the control box:
1) Using the hand set Press and hold both
the DECK UP and DECK DOWN buttons
simultaneously. Stretcher will beep 10 times.
When beeping stops control box is reset.
FOR STRETCHERS BUILT BEFORE
AUGUST 2015.
2)Then press the deck up button until the
stretcher reaches its full height.
FOR STRETCHERS BUILT AFTER AU-
GUST 2015.
2)Then initialise the control box by holding
down the two top buttons (BACKREST UP
and BACKREST DOWN) on the handset,
until the stretcher stops moving and beep-
ing.
Use the supplied key to unlock the
function(s).
Remove the excess load.
Plug the power cord into the mains
supply.
Remove the excess load.
Plug the power cord into the mains
supply.