Problemen Oplossen; Basic Troubleshooting; Power Issues - Dell Chromebook 3100 Onderhoudshandleiding
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Zie ook voor Chromebook 3100:
- Gebruiks- en onderhoudshandleiding (95 pagina's) ,
- Installatiehandleiding (21 pagina's)
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Basic troubleshooting
This page contains all the information for Dell Chromebook 3100 basic troubleshooting
OPMERKING:
Refer to
Google Help Center
OPMERKING:
Resetting
Recovering the Chromebook is the last resort.
Power issues
Tabel 5. Power issue
Issue
Chromebook would not Power On
78
Problemen oplossen
for the online troubleshooter.
the Chromebook, also known as Powerwash, can be attempted before
Problemen oplossen
Power issues
Possible solutions
If the Chromebook will not turn on, follow these steps:
1
Remove all external devices.
a
If the Chromebook starts, reconnect devices one at a
time while restarting the computer to figure out which
device is causing the problem. You are done.
b
If the Chromebook still does not start or exhibits the
same problem, do not reconnect anything, and continue
troubleshooting.
2
The battery life might be too low. Plug the Chromebook into
the AC adapter and let it charge for at least an hour and try
turning it on again.
OPMERKING:
for the first time, the battery is still in shipping
mode. To resolve this issue, turn off the
Chromebook and plug in the AC adapter and
turn on the Chromebook again.
3
Depending on the Chromebook you have, you may see a
power indicator light close to the charging port. If you have let
the Chromebook charge and the light is not coming on,
perform a hard reset.
OPMERKING:
pressing Refresh + Power.
4
Use a different AC adapter with the same power voltage.
5
Remove the AC adapter, and turn on with the battery power
only.
Recovering
the Chromebook.
When a new Chromebook is used
You can perform a hard reset by
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