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in force, as well as any additional rights and guarantees which are offered by Rointe.
5.1. Any incident that you might detect in your Rointe product can be sorted by the product seller or
quickly by the manufacturer. Please contact Rointe by telephoning (UK) 0203 321 5929 or (Ireland)
01 553 0523 for technical support. If you live in a different country, please check the correct phone
number on the back of this manual.
300 W
TELON45B077
GIZA SRT
You will need to state the product reference (located on the label indicating product features), serial
number, proof of purchase and the type of incident at hand when contacting us so that we can check
the guarantee. In addition, please attach a copy of the product invoice.
5.2. Rointe guarantees that there are no material defects of design or manufacture at the time of
original acquisition and guarantees the steel main body for a period of 120 months and 24 months for
any electronic and electrical components.
5.3. If during the guarantee period, the product does not work correctly under normal use, and any
design, material or manufacturing defect is found, Rointe will repair or substitute the product as it
may see fit, in accordance with the terms and conditions as follows:
5.3.1. The guarantee is only applicable if the original guarantee is issued by the seller and when
the said guarantee is filled in correctly including product reference, series number (marked on the
product's label indicating technical features), purchase date and the seller's stamp.
Rointe reserves the right to reject the guarantee service when this information has been removed or
modified after the original product purchase.
5.3.2. The guarantee only applies to those cases that concern material, design and manufacturing
defects, and under no circumstances covers damage to the product for the following reasons:
5.3.2.1 Incorrect use of the product, i.e. used for other purposes that are not construed as its
normal use or for not respecting the instructions of use and maintenance given by Rointe as well as
incorrect installation or use of the product that may not comply with the current technical standards
of safety.
Corrosion caused by direct exposure to salt water is excluded from the guarantee. When the product
is installed no more than 200m from the coast the guarantee for damages caused by corrosion the
period will be reduced by 50%.
5.3.2.2 Any unauthorized repairs carried out by unauthorized technicians or opening of the
product by unauthorized people.
5.3.2.3 Any accidents that are deemed outside the control of Rointe, such as lightning, fires,
floods, public disorders, etc.
5.3.3. Any repairs or substitutions that are included in this guarantee do not allow any additions or
new periods of guarantee.
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