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6 What to do if trouble occurs?
Interference with and repairs to the appli-
ance by unqualified persons are dangerous
as they can result in an electric shock or a
short circuit. Do not interfere with or try to
repair the appliance; this could cause injury
to persons and damage to the appliance.
Always have such work done by an expert,
e.g. a Customer Service technician.
Please note
If your appliance is faulty, please check
•
whether you can rectify the problem your-
self by consulting these instructions for
use.
You may be able to rectify some prob-
lems yourself. They are described be-
low.
The fuses blow regularly?
Contact a technical customer service or
•
an electrician!
Does the hob have tears or cracks?
There is a risk of electric shocks if the
•
glass ceramic hob develops fractures,
cracks, tears or damage of any other
kind. Immediately switch off the appli-
ance.
Disconnect the fuse immediately and call
•
Customer Service.
You can't switch your induction hob on?
Has the wiring system (fuse box) in the
•
house blown a fuse?
Has the hob been connected to the
•
mains?
Is the childproof lock activated, i.e. does
•
the display show an " ?
Are the sensor keys partly covered by a
•
damp cloth, fluid or a metallic object?
Please rectify.
Are you using unsuitable cookware? See
•
the section on Cookware for induction
hobs.
The hob or a cooking zone has suddenly
switched off
Did you accidentally press the ON/OFF key?
•
Are the sensor keys partly covered by a
•
damp cloth, fluid or a metallic object? A
buzzer will sound briefly.
66
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GENERAL TOPICS
After a few seconds the appliance will
•
switch off.
Please remove the item located in front of
•
the sensor keys.
Has the safety cut-off device been acti-
•
vated, i.e. was a power level operated
unchanged beyond a specific period of ti-
me? See the section on operation time li-
mit.
The pot sign
appears?
A cooking zone has been switched on
•
and the hob is expecting a suitable pot or
pan to be placed on the cooking zone
(pan recognition). Only when a pot has
been placed on the cooking zone will
power be supplied.
The pot sign
still appears, even though
a pot orpan was placed on the hob?
The cookware is unsuitable for induction
•
cooking or the pot or pan is too small.
LED display for cooking settings and re-
sidual heat display H does not come on
or only partially.
Display defective. Call Customer Service.
•
Risk of burning, as the temperature warn-
ing is not guaranteed.
The symbol
or ER03 will blink and a
¯
time-limited
continuous
sound.
Food which has boiled over, cookware or
•
other items are causing the touch control
sensor keys to be consistently operated.
Remedy: clean the surface or remove the
item. To delete the symbol press the sa-
me key or switch the hob off and on.
Error code E2 is indicated?
The electronic unit is too hot. Check the
•
installation of the hob. Make sure that
there is sufficient ventilation. See the sec-
tion on "Protection against overheating".
Do not heat-up empty pots and use ap-
•
propriate cookware.
Error code E8 is indicated?
Fault on the left or right hob fan. The suc-
•
tion opening is blocked or covered or the
fan is defect.
Check the installation of the hob. Make
•
sure that there is sufficient ventilation.
signal
will
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