The warranty for this product is 3 years from the
date of purchase. The warranty period begins on
the date of purchase. Keep the original sales receipt
in a safe location as this document is required as
proof of purchase.
Any damage or defects already present at the time
of purchase must be reported without delay after
unpacking the product.
Should the product show any fault in materials
or manufacture within 3 years from the date of
purchase, we will repair or replace it – at our
choice – free of charge to you. The warranty period
is not extended as a result of a claim being granted.
This also applies to replaced and repaired parts.
This warranty becomes void if the product has been
damaged, or used or maintained improperly.
The warranty covers material or manufacturing
defects. This warranty does not cover product parts
subject to normal wear and tear, thus considered
consumables (e.g. batteries, tubes, cartridges),
nor damage to fragile parts, e.g. switches or glass
parts.
For this product, rechargeable battery is also
covered by warranty
Warranty claim procedure
So that your request can be processed quickly,
please observe the following instructions:
For all inquiries, please have the receipt and item
number (e.g., IAN 465938_2404) ready as proof of
purchase.
The article number can be taken from the
identification label on the product, engraving on
the product, the front cover of your manual (at the
bottom left), or the sticker on the back or bottom of
the product.
If malfunctions or other defects arise, first contact
the service department indicated below by phone
or email.
14 GB/IE/NI