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Troubleshooting and Problem Solving
Ultrawave have a dedicated After Sales team who are able to resolve any
problems that occur with your Q-Series. However, on many occasions it is
possible that the problem can be rectified by the operator.
The unit fails to turn on
(no display is shown)
The screen displays:
"Liquid Level Low"
The screen displays:
"Sonics Low"
The screen displays:
"Heater OFF"
"Check Level"
"Switch Off to"
"enable Heating"
Q-Series Operating Manual
Check that the unit is plugged in and that
mains electricity is present.
Fill the Q-Series with water so that it is above
the fill line indicated inside the tank.
If you are using "normal" water ensure that the
detergent has been added.
If the water in your area is "hard", slightly more
detergent may be required.
If "pure" water (e.g. De-I or RO) is being used,
the level sensor can be disabled in the
advanced menu (see page 21).
The Q-Series is fitted with an ultrasonic power
detector,
which
activity in the bath during a cleaning cycle.
If the ultrasonic power drops below a certain
point, the cycle will be incomplete and this
message will display. This is not necessarily
caused by a problem with the machine.
Excessive amounts of parts to be cleaned can
cause the power level in the bath to drop.
If this message displays, run another cycle to
see if the problem persists.
The Q-Series bath has detected that the
heaters
operated
temperature and has disabled the heating
function. This also disables a cycle from
starting. The most likely cause is the liquid
evaporating when the level sensor is switched
off.
Switch the unit off, top up the liquid above the
level sensor and switch the unit back on.
30
monitors
the
above
their
ultrasonic
rated
C6012106
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