Inhoudsopgave
Advertenties
Return policy / Zens warranty
Dear customer,
All Zens products are designed and manufactured to meet the highest standards and deliver
high-quality performance. In case you encounter any difficulties when using your product, we
recommend that you first consult the user manual or the information in the support section of
www.zens.tech.
In the unlikely event of failure during the warranty period Zens will arrange for your product to
be serviced.
Warranty terms
The warranty begins on the date of purchase and expires after 24 months. If any defect due to
faulty materials and/or workmanship occurs within the warranty period, Zens will decide for
service. Where a repair is not possible or is deemed uneconomical Zens may agree to replace
the product. Replacement will be offered at Zens discretion, and the warranty will continue
from the date of original purchase. The Zens warranty applies provided the product has been
handled properly for its intended use and in accordance with the operating instructions.
The warranty does not cover for the losses consequent in nature, including but not limited to
loss of data or loss of business. The Zens warranty does not apply if:
• The purchase documents have been altered in any way or made illegible.
• The model- and/or serial number on the product has been altered, removed or made
illegible.
• Repairs or product modifications and alterations have been carried out by unauthorized
service organizations or persons.
• The product is being used for commercial purpose.
• The defect is caused by abuse or misuse of the product or by environmental conditions that
are not in conformance with the recommended operations of the product.
• The unit has been damaged - including but not limited to damage by pets, lightning,
abnormal voltage, water or fire, natural disaster or transport accident.
• The product is defective due to wear of parts, which can be considered as consumable parts
by their nature
• The product does not function properly because it was not originally designed,
manufactured, approved and/or authorized for the country where you use the product,
which might occur in instances where the product has been purchased in another country
other than that of its intended use.
4
Advertenties
Inhoudsopgave
