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This warranty gives you specific legal rights. As this might vary from country to country some
of above
might not apply to you.
This warranty is only valid in the country where the product is purchased and is not transferable
and
does not extend to users other than the original purchaser.
Service needed?
To avoid unnecessary inconvenience, we advise you to read the user manual or consult the
support section on www.zens.tech before contacting Zens. If service is required do not return
the product without first contacting Zens. To get this product repaired or replaced, please
contact Zens during the warranty period by email (support@zens.tech) and include the
following details: email address, name, address, telephone number, date and place of purchase,
detailed description of the problem.
If the problem appears to be based on a defect in workmanship or materials, Zens will provide
a return form and instructions which authorizes to return the product. Return shipments are
at the customer's expense, and the return must be accompanied by the original proof of
purchase. Zens is not responsible for lost or damaged product during shipment. Any product
returned without the original proof of purchase will be returned at the customer's expense. All
returns must include the original packaging and all items like product, power adapters and user
manual. After examination of the problem the product will be repaired or replaced and sent
back to the address indicated on the return form.
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