• Image is too bright
• The volume of the
intercom panel is too
low
• The volume from the
intercom panel is too
low
• The Dual-family
mode is not working
• The additional
monitor is not
working
• The additional
intercom panel is not
working
• Camera position
• Settings
• The microphone
hole of the
intercom panel is
blocked
• Configuration
• Configuration
menu of the
monitors
• Connection
• Configuration
• Connection
• Configuration
• Configuration
menu of the
monitors
WelcomeEye Connect Pro / V2
• Do not expose the lens of the
camera directly to sunlight or to a
reflective surface.
• Check the settings of the monitor
(page 12)
• Re-enter the settings on the back
of the intercom panel
• Verify and rectify
• Verify that the intercom panel is not
programmed in dual-family mode.
Reminder: single-family =switch 2 set
to ON, dual-family =switch 2 set to
OFF. Don't forget to turn the power
off for five seconds to activate the
new settings (page 6)
• Verify that the monitors are valid
(BOTH of them)
• The monitors of family 1 must
be connected to 1 and 2 of the
intercom panel, those of family 2 to
3 and 4
• Verify that you have correctly
configured the menus of your
monitors with 1 SINGLE master
terminal, the others MUST be
configured as slaves
• Verify that the additional monitor
is connected to 1 and 2 of the
intercom panel for single-family
operation
• Verify the position of switch 1
on the panels (page 6); it must
be different. Don't forget to turn
the power off for five seconds to
activate the new settings
• Verify that the monitors are valid
(BOTH of them)
GB24