• carefully clean the internal parts of the appliance;
• remove all food from the compartment and clean the inside
and accessories;
• clean the cabinet, going over all the stainless steel surfaces
vigorously with a rag moistened with paraffin oil to create a
protective film;
H
TROUBLESHOOTING
H.1
Introduction
Certain faults may occur during normal use of the appliance. In
some cases, faults can be eliminated easily and quickly by
following the indication below.
The display, if present, always shows a warning message or
alarm describing the occurring fault.
If the fault persists, contact the Customer Care Service:
1. Disconnect the appliance from the main power supply;
2. Switch off the safety circuit breaker ahead of the
appliance;
3. Remember to specify:
H.2
Troubleshooting
TYPE OF
ANOMALY
ANOMALY
E0
ALARM
rE
HI
WARNING
LO
WARNING
The appli-
ance does
— — — —
not switch on.
The inside
temperature
— — — —
is too high.
The appli-
ance is too
— — — —
noisy.
• leave the door or drawers, if present, open so that air can
• periodically air the premises.
DESCRIPTION
POSSIBLE CAUSES
• Connector unplugged
Compartment
• Probe and/or Probe wire
sensor fault
damaged
• Door left opened
Compartment high
• Excessive load
temperature alarm
• Malfunctioning on the
cooling unit
Compartment low
temperature alarm
— — — —
• Electric supply issue
• Door left open
• Issue with thermostat
setting
— — — —
• Excessive load
• Heat source near the
appliance
• Unit unlevelled or touch-
— — — —
ing other equipment
12
circulate inside, preventing the formation of unpleasant
odours;
• the type of fault
• the appliance PNC (product number code)
• the Ser. No. (appliance serial number).
IMPORTANT
The appliance PNC and serial number are essential
for identifying the type of appliance and date of
manufacture.
The dataplate giving the product and technical data
is located inside the appliance. The plate giving the
appliance PNC code and serial number is located in
the unit compartment.
•
Malfunctioning on the
cooling unit
• Make sure the plug is prop-
• Make sure the socket is
• check (if present) the suit-
• If the problem persists Call
• Make sure the doors close
• Check the thermostat setting.
• Make sure there is no heat
• Make sure the product is
• If the problem persists Call
• Make sure the appliance is
• Make sure the appliance is
• If the problem persists Call
ACTIONS
CALL SERVICE
If the problem persist Call
Service
If the problem persist call
service
erly inserted in power socket.
powered.
ability of the fuse on the
plug; otherwise contact the
assistance service to replace
the fuse, which must have
the same characteristics as
the one being replaced.
Service.
properly.
source near the appliance.
correctly loaded.
Service.
properly levelled. An unbal-
anced position can set off
vibrations.
not touching other equip-
ment or parts which could
reverberate.
Service.