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9. PROBLEM SOLVING
A.
Common Problems:
Problem
Probable Cause
No power, No
Power cord not attached to back of machine or
not properly plugged into the wall.
Operation
Power On/Off Switch not activated
Close
Ensure that the doors and cover are properly
Door/Close
closed and latched. Press the door or cover
Tray/Close
firmly
into
Cover message
repeatedly, adjust the Interlock flag.
appears
Twin-Loop wire
Avoid damage to the spool by taking care during
jamming
storage and loading.
repeatedly
Remove the excess wire and re-feed wire into
the element feed module. Follow the installation
instructions in Section 4.
If necessary, remove a length of wire from the
spool and reinstall the spool.
Sheets
Confirm that an appropriate eWire VFX die is
jamming
installed on the StreamPunch VFX. Using an
repeatedly on
unbound sheet, confirm the punched hole
the Stacking
accuracy using the guidelines in Section 9 C-D.
area (Area 2)
If the accuracy of the punched holes is not in
spec, make adjustments to the punch alignment
J202,
J203,
settings. If problem persists, contact service.
J244
Wire
jamming
J361 jams on the eWire VFX may be caused by
in feeder. (Area
dust on the film cover on the element sensor
3A)
(S22). Clean the film by wiping a dry cloth
across the film covering the element sensor
J361
shown below.
J361 jams can also be caused by the wire end
being positioned incorrectly when installing a
spool. Refer to Section 7 B step 16.
Broken carrier
If the carrier paper between the wire spool and
paper
rewind spool breaks, empty the rewind spool of
carrier paper and reattach the loose end from
the spool to the rewind spool hub, then follow
the spool installation steps starting on step 12.
You may need to cut off the excess wire if there
is too much slack in it.
place.
If
message
appears
Broken carrier
Alternatively, you can repair the carrier paper
paper
after emptying the rewind spool hub. Using a
discarded length of carrier paper, secure one
end to the rewind spool and cut it to length so
that there is enough for 2 inches (50mm) of
overlap with the paper end still attached to the
spool.
packaging tape or secure with 3 staples then
follow the spool installation steps starting on
step 12.
Broken carrier
paper
(continued)
Wire failing to
J320 jams on the eWire VFX may be caused by
trigger
slack
the carrier paper between the wire spool and
sensor.
(Area
rewind
3A)
entangled on the wire. Refer to Section 7 B
steps 1-5 and steps 11-19 for reinstalling the
J320
spool. Note: It may be necessary to trim off
excess wire if the length of carrier paper is not
sufficient to reach the rewind spool or if the wire
has been damaged by stretching.
J320 jams on the eWire VFX may also be
caused by debris collecting on the element slack
sensor and restricting its motion. Clear the
debris with a cloth or vacuum. Compressed air
can be used to clear the area under the flapper
as well.
Full
Rewind
J320 jams can occur when the rewind spool
Spool
becomes too full. The rewind spool has a
window cut into it. When paper reaches this
J320
window, cut the paper where it leave the rewind
spool and perform steps 16-17 in Section 7 A to
empty the hub and then reattach the cut end to
the now empty spool
14
eWire VFX
Wrap
the
overlapped
section
spool
breaking
or
by
becoming
GB
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