Inhoudsopgave
Advertenties
13 Troubleshooting
Issue
A1 Pro is not connected
to the app.
A1 Pro lifted.
A1 Pro tilted.
A1 Pro trapped.
Left/right rear wheel
error
Blade disc can't rotate.
Bumper error.
Cause
1. A1 Pro is not within Wi-Fi
signal coverage or Bluetooth
range.
2. A1 Pro is turned off or is
restarting.
The wheel is not on the
ground.
A1 Pro tilts more than 37° .
A1 Pro is trapped and fails to
get out.
The wheel cannot rotate or
the wheel motor has a
problem.
The blade disc cannot rotate
normally or the cutting
motor has a problem.
The front bumper sensor is
constantly triggered.
Solution
1. Check if A1 Pro has completed the process of
turning on.
2. Check if the router is working properly.
3. Move closer to A1 Pro to establish a Bluetooth
connection.
1. Put A1 Pro back on flat ground.
2. Enter the PIN code on A1 Pro and confirm.
3. A1 Pro can't cross objects higher than 4 cm.
Please keep the ground even where it is working.
1. Put A1 Pro back on flat ground.
2. Enter the PIN code on A1 Pro to confirm.
3. A1 Pro cannot climb slopes greater than 45%
(24° ).
1. Remove the surrounding obstacles and then retry.
2. Manually move A1 Pro to a flat and open place
inside the map and try starting the task again. If you
continue to encounter this problem, please retry
after A1 Pro is in the charging station.
3. Check if there are holes in the ground. Fill in the
holes before mowing to prevent A1 Pro from being
trapped.
4. Check if the surrounding grass is taller than 10
cm. You can adjust the obstacle avoidance height
or use a push mower to mow the lawn in advance
to prevent A1 Pro from being trapped.
5. If A1 Pro is often trapped in this location, you can
set it as a no-go zone.
1. Clean the rear wheels and then retry.
2. If you continue to encounter this error, try
restarting A1 Pro.
3. If the problem persists, please contact the
after-sales service.
1. Clean the blade disc and then retry.
2. Check if the surrounding grass is taller than 10
cm. You can use a push mower to mow the lawn
in advance to prevent the blade disc from being
blocked by tall grass.
3. Check if there is water under the blade disc. If
there is any, move A1 Pro to a dry place and then
retry.
4. If you continue to encounter this error, try
restarting A1 Pro.
5. If the problem persists, please contact the
after-sales service.
1. Check if A1 Pro is trapped somewhere.
2. Gently tap the bumper and make sure it
bounces back.
3. If you continue to encounter this error, try
restarting A1 Pro.
35
EN
Advertenties
Inhoudsopgave
Probleemoplossen
