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Problem
Steam and water
leak around
Decalc door,
steam trigger and
gripping area.
Steam gets
weaker over time
Steam leaves
stains on the
garment or
impurities
come out of the
steamer head
The Decalc hole is
blocked by scales.
Possible cause
Decalc inlet stopper is
not inserted properly.
Water tank filling
door is not closed
properly
Scales/calc are
formed inside the
appliance.
Scales/calc are
formed inside the
appliance.
Apart from tap water,
you have filled other
liquids / additives or
descaling agents into
the water tank.
The water you use is
very hard and/or you
have not performed
Decalc function
frequently. A large
amount of scales are
formed inside the
appliance.
Solution
Open the Decalc door and
push in the Decalc inlet
stopper. Close the Decalc
door.
If this persists, please
stop using the appliance.
Contact an authorized
Philips service centre.
Press down the filling door.
Perform Decalc function
(refer to
section).
Perform Decalc function
(refer to
section).
Appliance is designed to
be used with tap water.
In area with hard water,
it is recommended to use
distilled or demineralization
water (50%
demineralization/distilled
water mixed with water
could be used as well).
Use a tool to loosen the scales.
Perform Decalc function once
a month or more frequently
(refer to
section).
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