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Common Malfunction
Cooker turns off after
warning with continuous
beeps.
The cooker stops heating
during use
Please Note: If the power cord is damaged do not use the appliance. Have it
replaced by a Tefal Approved Service Centre to avoid any danger.

ERROR CODES

• Receptacle missing or not the correct type:
if the pot base diameter is less than 12 cm or if the pot material is unsuitable,
the buzzer will sound and the digital display shows E1. Changer de cookware.
• Protection of the power source against overheating:
If the power source overheats, the induction cooking appliance cuts off the
incoming power supply and the screen displays E2. Laisser la plaque refroidir: si
le défaut persiste merci de contacter le SAV.
• Over or under- voltage protection:
If the voltage is greater than 265 V - 285 V, the incoming power supply for
the induction cooking appliance is cut off and the digital screen displays "E3";
if the voltage is between 150 V and 170 V, the incoming power supply for the
induction cooking appliance is cut off and the digital screen displays "E4".
Vérifier que votre appareil est en correspondance avec votre réseau électrique.
• Temperature sensor:
If the sensor is in an open circuit, the induction cooking appliance will continue
to operate for one minute and the digital screen will display "E5"; if the sensor
detects a short circuit, the induction cooking appliance will immediately display
E6. Contacter le SAV.
• NTC abnormal protection:
when NTC value change is small for IH working 5min, the induction cooker will
shut off the input power and the display shows E7.
Malfunction Check
• Check if the pot is induction compatible
• Make sure that the receptacle is placed in
the centre of the ceramic glass plate.
• Check if the pot base diameter is more
than 12cm.
• Check if the room temperature is too high;
• Check if air entry/ air exit is blocked  ;
• For boil and milk modes, the hob stops
automatically when it reaches maximum
temperature.
• Check if the appliance has been stopped
by a safety device. In this case, wait for
several minutes to confirm.
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