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8. TROUBLESHOOTING
Troubleshooting can only be carried out by trained personnel who have understood the instructions in this manual
and the accompanying documentation.
Situations that can lead to a failure are normally attributable to a lack of or poor maintenance or a failure of some
mechanical and/or electrical/electronic component of the product or a situation related to the material being
handled.
The following table lists possible faults that can occur on the product. The "Cause" column shows the cause of the
fault condition.
The "Solution" column shows the corrective action to resolve the fault situation that has occurred.
FAULT
The product is not working.
The chain stops.
High product temperature
The chain stutters while
cutting.
The tool has less cutting force
Insufficient lubrication
The battery does not
charge
The LED of the
corresponding battery slot
does not light up when a
battery is inserted
0310.0353_04
CAUSE
Incompatible battery
Low battery
Damaged or dirty connector
Potential electronic or mechanical
problem
Insufficient lubrication. Low oil level in
the reservoir.
Chain improperly tensioned
Non-compliance with cutting
conditions
Non-compliance with cutting
conditions
Damaged electronics
Worn chain
Damaged chain
Low battery
Battery at end of life or to be replaced
The chain is not sharp
The chain is too tight
Insufficient lubrication
Low oil level in the tank
Oil distributor clogged with cutting
residue
Power plug not inserted
The power plug is not supplying
voltage
The battery is too hot or too cold or is
damaged
Fault in the charger
112
SOLUTION
Replace the battery with a compatible
one
Recharge the battery
Contact a T.A.C.
Contact a T.A.C.
Top up the oil in the reservoir.
Adjust the tension of the chain
See working standards in chapter 6.3
See chap. 6.3 working and sectioning
rules. Wait for the temperature to drop
below 20°
Contact a T.A.C.
Sharpen the chain
Replace the chain
Recharge the battery
Contact a T.A.C.
Sharpen or replace the chain.
Adjust the tension of the chain.
Top up the oil in the reservoir.
Top up the oil in the reservoir.
Remove the front casing and clean it of
cutting waste
Make sure the charger is connected to
the power plug.
Ensure that the connection plug is
powered and that no breaker devices
have tripped.
Damaged battery.
Contact a T.A.C.
Contact a T.A.C.
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